Executive Officer- Claims

Greater Accra
Permanent
Full-time

2 months ago
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Reports To: Claims ManagerPurpose: This role provides proactive management of claims in order to achieve high levels of satisfaction for theinsured through high quality claim management, resolution and excellent client’s service.Core Responsibilities∙Develop and implement policies and procedures for investigating, evaluating risk and settlementof claims.∙Propose improvement in the underwriting guidelines based on claims and other experiences∙Provide technical support to the underwriting and accounts departments in all phases of claimshandling.∙Maintain records and provide file and data management of losses reported and claims paid.∙Put in place a system for managing individual and portfolio exposures∙Measure financial impact of claims and recommend appropriate actions to avoid, retain ortransfer the risk.∙Conduct periodic assessment of underwritten risks.∙Collect accurate information and documents for claims analysis∙Undertake baseline analysis of risk exposure and insurance coverage.∙Design and maintain loss reports and monitor claim trends∙Communicate with clients, and all other interested parties in claim processing.∙Organize the filing for overdue and claims.Qualifications:Educational level.

A degree/Higher diploma in Insurance, or any other relevant field plus a professional

qualification in Insurance

Professional certificate is highly preferred.

Experience.

Proven experience as a Claims Officer (Minimum of three years’ experience in claims

management.)

Background in claims service: industry knowledge is a plus.

Specific skills and personal characteristics.

Competence in English both orally and written is a pre-requisite.

Extensive experience with legal documents used in the insurance industry

Experience with claims management.

Good communication and negotiation skills

Willingness to travel.

Proficient in MS office.

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