
Data Analyst by Vodafone Ghana
- Accra
- Permanent
- Full-time
- Work in collaboration with team members to ensure that there is continuity of reports and processes even in the absence of other team members
- Provide support to the team in analysing business performance
- Provide support in the delivery of value added reports to the business using available BI tools
- Provide analytics and insights to the business on consumer behaviour /usage and the impact of network performance on service revenue
- Identify valuable data sources and automate collection processes
- Undertake pre-processing of structured and unstructured data
- Analyse large amounts of information to discover trends and patterns
- Build predictive models and machine-learning algorithms
- Combine models through ensemble modeling
- Present information using data visualization techniques
- Propose solutions and strategies to business challenges
- Collaborate with engineering and product development teams
- A Bachelor's degree in in Mathematics, Economics, Computer Science, Information Management or Statistics
- Prior experience in the telecoms industry (an advantage but not required)
- Knowledge of revenue streams within the telecoms industry (an advantage but not a requirement)
- Must have strong analytical, conceptual and problem solving abilities
- Must love numbers
- Must possess excellent attention to detail
- Knowledge of R, SQL and Python;
- Experience using business intelligence tools (e.g. Tableau) and databases
- Constructively challenge and assist CVM, EVM and the new Product development teams with data and insights to manage customer base, reduce churn and develop exciting products
- Design, automate and disseminate interactive business dashboards to generate actionable insights
- Must show initiative and anticipate the needs of the team and work proactively to deliver the necessary support
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