Job Vacancy For Head of Claims & Recoveries
- Accra
- Permanent
- Full-time
- Assess and process claims by performing a factual and/or formal analysis per claim guaranteeing an efficient and technically flawless assessment of claims from clients in line with defined processes and guidelines
- Perform a variety of routine and complex administrative and technical work in accepting, coordinating and administering claims
- Responsible for the timely administration of claims reported. This includes investigations on the claims, evaluation and subsequent settlement of claims within the guidelines set by the company and the regulator
- Ensure proper file composition to support payment of claims
- Prepare supporting files for all accidents including photographs, police reports, damage estimates and subsequent financial and legal findings. Negotiate with companies for adjustments of losses
- Analyse links between individual claims and calculate exposure per event
- Follow up on potential recoveries
- Coordinate claim committee meetings
- Provide professional advice regarding claims settlement to the legal division and if necessary to the Board Technical Committee on claims settlement
- Ensure quality management of claims through best practices
- Maintain the highest ethical standards while representing the company on claim settlements and case investigations
- Analyse trends in claims management and advice the company on how to manage risks to reduce our exposure
- Identify training needs and develop technical and leadership skills of staff with career development goals
- Minimum qualification of a First Degree in any Social Science, Finance or Business Administration
- A professional qualification in insurance preferably, ACII
- Plus a minimum of 10 years experience in the Insurance industry
- Written and verbal communication skills
- Ability to compose accurate, timely and professional correspondences to all parties to company
- Ability to respond to call out situations after hours, on weekneds and holidays
- A good knowledge of insurance law and other relevant laws
- Excellent negotiation skills
- Ability to deal with conflicts
Ghana Current Jobs