Job Vacancy For IT Support Officer
- Accra
- Contract
- Full-time
Monthly Salary: Euros 4,000
Status: Contract
Duration: 2 years renewableDutiesUnder the supervision of the ERERA's Senior IT Officer, the IT Support Officer shall give assistance in the management of ERERA's IT systems and processes, as follows:
- Assist in the development and strategic implementation of Information Communication Technology (ICT) policies within ERERA
- Assist in the implementation of the plan for the acquisition and maintenance of all ICT equipment of ERERA
- Install, configure and administer all ICT systems, including hardware, software, communication and network equipment
- Troubleshoot and fix hardware, software and network related problems
- Develop and maintain an inventory of all ICT systems, including detailed technical specifications
- Provide technical assistance and support to users
- Perform routine audits of systems and software
- Backup and restore data files including users' data, email, website etc….
- Assist in the development, implementation and maintenance of ERERA's internet website and intranet
- Support the production of ERERA's publications and promotional items
- Perform graphic design of banners, posters, etc…for ERERA's publications, website and events
- Manage multimedia resources including animation, audio, photos and videos, and all multimedia equipment
- Any other duty as may be assigned by the hierarchy.
- A minimum of a first degree in computer science/Information Technology
- Candidates should possess at least five (5) years professional experience. An experience in energy sector, and specially in regulation will be an advantage.
- Demonstrative experience in setting up and configuring, administering and supporting servers and desktops.
- A good grounding in computer hardware, computer networking and windows.
- Professional certifications such as MCSE, CCNA, Security Plus and ITIL are
- Must have optimum knowledge and ability in the field of IT.
- Must have adequate experience in website and data base development and maintenance.
- Must possess good programming skills.
- A diploma in media and communication or related field would be an advantage.
- Experience using graphics and multimedia software is required
- Ability to work independently with little supervision.
- Good understanding of the ECOWAS regional electricity sector.
- Excellent interpersonal and communication skills.
- Strong writing, proof-reading and editing skills.
- Excellent information gathering and reporting skills.
- The applicant should be less than 50 years old at the time of recruitment.
- Must be fluent in one of the official languages of ECOWAS Commission, English, French and Portuguese. A working knowledge of any of the other ECOWAS language would be an advantage.
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