Job Vacancy For Quality Assurance Manager

• Guide and Oversee the quality control function and manufacturing quality function to meet quality standards for materials, products and Manufacturing process and delivery final products to customers

• Formulate and set quality policies according to the company's furniture quality standards and legal regulations for quality control function.
• Lead special inspection tool design process.
• Approve all finished products by confirming specifications and conducting required tests
• Return products for re-work if needed and complete documentation to confirm re-work
• Document and update inspection results by completing reports and logs
• Manage all incoming material and component inspection activities, and develop and manage new product test activities including new fabric application test, new product in house etc.
• Manage the disposal of non-conforming material, components and products, ensuring that company and product quality requirements are met.
• Monitor the verification and follow-up of quality issues occurring at the production line and customer sites, ensuring all issues can be closed in a timely manner.
• Interface with Suppliers/Procurement on inspection methods, test report requirements in technical agreements, master sample sign-off, on-site inspections and sorting arrangement.
• Manage inspection activities to support all Company projects, quality improvement and cost saving projects.
• Keep drawing issues record and feedback to marketing team on monthly basis to drive improvement.
• Manage and provide material/component test/inspection report to Marketing team for Marketing promotional purpose.
• Manage manufacturing quality: process audit, product audit, developing and updating inspection working instructions and control plans, quality awareness training, process non-conformity goods disposal.
• Oversee Mock-up/Control Sample quality inspections.
• Maintain safe work environment by following standards and procedures and complying with legal regulations
• Update job knowledge by participating in educational opportunities, reading technical publications, attending seminars, watching industry videos, etc.
• Accomplish organization mission by completing related results as needed

• Supports and promotes the Company's gender policy and the Network's initiatives for gender sensitivity and gender equity.
• Promotes a culture of gender equity and sensitivity among staff and clients.
• Promotes and supports gender equity, equal opportunity, and diversity policy.

• Develops and maintains own knowledge, expertise and professionalism.
• Keeps abreast of current developments in furniture manufacturing industry including micro and macro environmental factors and trends, through local and international networking activities, as it relates to Production issues.
• Meets personal training and development needs through relevant production related professional and commercial training and networking activities.

• Bachelor's Degree with a minimum of 1-2 years' experience in working in a wood production environment or manufacturing sector
• Or a minimum of a university degree in wood and/or production management qualification is required.
• Mechanical skills - basic mechanical aptitude and good manual dexterity essential
• Physical fitness - because manufacturing environments can be hot or cold depending on outside conditions, and because production line operators must frequently lift heavy materials, physical fitness is essential for this career path
• Attention to detail - perform quality control by verifying that all materials on the line meet company standards, which requires good attention to detail
• Computer skills -basic computer skills

• Good, effective communication and interpersonal skills are required; together with the ability to relate well to a wide range of personnel within Furnart; as well as external customers.
• Strong IT skills are required in the areas of Microsoft Word and Excel. In addition, the job holder will need to continually strengthen his/her knowledge of wood as a material.
• The products produced by Furnart are predominantly bespoke in nature and therefore the job holder must possess Project Management skills and experience to manage job orders; some of which can happen simultaneously and with varying complexities.
• The jobholder will need to develop and strengthen his/her wood knowledge skills through on-the-job training and/or appropriate short courses and online resources.
• The job holder will need to acquire soft skills training aimed at strengthening communication, time management, report writing and service delivery skills.

• Ability to set and deliver business goals
• Ability to plan, budget and organize various functions necessary to accomplish Production goals and activities
• Ability to set, monitor, and assess achievements against performance targets, quality standards and service agreements

• Ability to consolidate, prepare and submit Production reports and correspondence
• Exceptional oral skills and ability to speak clearly to production staff, communicate clearly and persuasively, and instruct others
• Ability to interpret documents, understand procedures, and write reports
• Ability to maintain high standards of accuracy in the information and advice provided to the MD, Management and employees
• Listening, comprehension and understanding skills and sensitivity to the emotional, attitudinal and political aspect of human resources management

• Ability to enthuse and inspire employees to give their best in order to achieve goals
• Self-motivated team player with the ability to adapt and work co-operatively and effectively in different situations and teams to carry out assigned task
• Ability to build and maintain effective relationships with individuals and teams
• Excellent organization, delegation, performance management, and time management skills
• Has a positive “can do” mentality and has the ability to address challenges and exploit all available resources to accomplish objectives
• Ability to motivate others by personal role modelling, professional credibility, and trust
• Ability to handle difficult people and tense situations with diplomacy and tact
• Ability to deal with complex problems involving multiple facets and variables in non-standardized situations
• Ability to maintain confidentiality in matters relating to employee's personal information
• Ability to maintain and promote fair, non-discriminatory employment practices and employee treatment

• Commitment to Company's mission, corporate values and motivation as expressed in the ability to incorporate the mission and values in the work area
• Commitment to poverty eradication and an ability to transform the lives and communities of people in poverty
• Ability to support and implement transformational activities aimed at empowering all staff and clients in such a way that they become agents of social, spiritual, political, and economic transformation in their own communities
• Commitment to promoting and supporting gender policy and equity
• Commitment to equal opportunity and diversity policy and equity

• Addition, subtraction, multiplication and division in all units of measure using whole numbers, common fractions, and decimals
• Skill to locate routine mathematical errors
• Computation of rate, ratio and percent including the drafting and interpretation of Production reports

• Intermediate skills in personal computer operation
• Reporting and communication software programs - word processing, PowerPoint presentation, and spreadsheet
• Typing speed to meet production needs of the position.

• MD
• Management Team at all levels
• Production staff
• Procurement Officer
• Sub-Contractors
• Wood and Production Material Suppliers
• Clients

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