Job Vacancy For Analyst, Revenue Assurance & Fraud Operations Support

MTN Ghana

  • Accra
  • Permanent
  • Full-time
  • 29 days ago
Job Vacancy For Analyst, Revenue Assurance & Fraud Operations SupportJob Summary
  • Responsible for proactively monitoring and implementing controls and related activities as assigned.
Context:
  • Dynamic and highly competitive telecommunication & ICT industry
  • Multi regulated environment
  • Environmental, social and governance prioritized
  • Regionalization structure implication
  • Localization a key objective for business and government
  • Multinational environment - Finance Group best practices
  • Performance driven environment
  • Diverse cultural environment
  • Partnerships
Key TasksTask Complexity:
  • Responsible for the review of inherent potential risks within the xtra time/byte/Money space and Roaming
  • Design and implement primary and secondary controls within the xtra time/Byte/money space and roaming to prevent and detect leakage
  • Responsible for primary controls monitoring as assigned
  • Responsible for Secondary control performance and exception remediation as assigned
  • Daily data quality monitoring on Revenue Assurance and Fraud Management (RAFM) platform
  • Revenue reporting and usage trend analysis
  • Conduct pre and post xtra time/byte/money product and services implementation test
  • Review changes to the xtra time/byte/money and Roaming system and user logs
  • Perform borrowing and repayment analysis
  • Perform a daily analysis on inbound and outbound roaming subscribers for any change in usages and charges
  • Perform bad debt aging analysis
  • Carry out work related task (s) as assigned by line manager
Qualification Required & ExperienceEducation:
  • First Degree in Accounting / Computer Science / Mathematics
  • Chartered Information Systems Auditor (CISA) / Chartered Information Systems Manager (CISM) Certification is a plus.
Experience:
  • 3 years relevant experience in a technology-oriented industry preferably telecommunications. Experience in data analytics a plus
Professional/Technical competencies:
  • Good Knowledge of the mechanics of telecommunications.
  • Knowledge of Telco billing principles and operation.
  • Good knowledge of the Revenue Management chain in telecommunications
  • High level of IT
  • Good understanding of quantitative and analytical principles
  • Good knowledge of financial analysis and modelling skills
Skills / physical competencies:
  • Manages self and be a team player, good conflict management, takes and manages accountability
  • Energy & Drive - Innovative, takes initiative, result oriented and develops self consistently
  • Interpersonal Skills - Leadership, customer centricity, collaborative and coaches & develops direct reports
  • Personal Skills - Trustworthy, integrity and ethical in dealings
  • Operating Skills - Ability to focus on priorities and plans, shares knowledge effectively
  • Organizational Positioning Skills - Good written and verbal communication, presentation skills, commitment to the organization
  • Global thinker, Analytical thinking and Problem-solving abilities.
  • Good communication skills (oral and written)
  • Negotiating & Influencing skill
Must live the MTN Values of:
  • Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion
General working conditions
  • Anywhere/Anytime work/ Ability to manage self/Personal accountability.
Location: AccraHow To Apply For The JobQualified Applicants should indicate Ref number: MTN- F&SRAL2002-2024 as the email subject and ensure that CVs are saved in their names. Qualified Applicants should send their Curriculum Vitae by 16th August 2024 to:MTNGhanaRecruitment@mtn.comClosing Date: 16 August, 2024
  • Applicants should have served at least twelve (12) months or more in their current role with Scancom PLC.
  • Applicants should also make their managers aware that they are applying for the position.
  • Only shortlisted applicants will be contacted.

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