
Job Vacancy For Analyst, Revenue Assurance & Fraud Operations Support
- Accra
- Permanent
- Full-time
- Responsible for proactively monitoring and implementing controls and related activities as assigned.
- Dynamic and highly competitive telecommunication & ICT industry
- Multi regulated environment
- Environmental, social and governance prioritized
- Regionalization structure implication
- Localization a key objective for business and government
- Multinational environment - Finance Group best practices
- Performance driven environment
- Diverse cultural environment
- Partnerships
- Responsible for the review of inherent potential risks within the xtra time/byte/Money space and Roaming
- Design and implement primary and secondary controls within the xtra time/Byte/money space and roaming to prevent and detect leakage
- Responsible for primary controls monitoring as assigned
- Responsible for Secondary control performance and exception remediation as assigned
- Daily data quality monitoring on Revenue Assurance and Fraud Management (RAFM) platform
- Revenue reporting and usage trend analysis
- Conduct pre and post xtra time/byte/money product and services implementation test
- Review changes to the xtra time/byte/money and Roaming system and user logs
- Perform borrowing and repayment analysis
- Perform a daily analysis on inbound and outbound roaming subscribers for any change in usages and charges
- Perform bad debt aging analysis
- Carry out work related task (s) as assigned by line manager
- First Degree in Accounting / Computer Science / Mathematics
- Chartered Information Systems Auditor (CISA) / Chartered Information Systems Manager (CISM) Certification is a plus.
- 3 years relevant experience in a technology-oriented industry preferably telecommunications. Experience in data analytics a plus
- Good Knowledge of the mechanics of telecommunications.
- Knowledge of Telco billing principles and operation.
- Good knowledge of the Revenue Management chain in telecommunications
- High level of IT
- Good understanding of quantitative and analytical principles
- Good knowledge of financial analysis and modelling skills
- Manages self and be a team player, good conflict management, takes and manages accountability
- Energy & Drive - Innovative, takes initiative, result oriented and develops self consistently
- Interpersonal Skills - Leadership, customer centricity, collaborative and coaches & develops direct reports
- Personal Skills - Trustworthy, integrity and ethical in dealings
- Operating Skills - Ability to focus on priorities and plans, shares knowledge effectively
- Organizational Positioning Skills - Good written and verbal communication, presentation skills, commitment to the organization
- Global thinker, Analytical thinking and Problem-solving abilities.
- Good communication skills (oral and written)
- Negotiating & Influencing skill
- Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion
- Anywhere/Anytime work/ Ability to manage self/Personal accountability.
- Applicants should have served at least twelve (12) months or more in their current role with Scancom PLC.
- Applicants should also make their managers aware that they are applying for the position.
- Only shortlisted applicants will be contacted.
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