Job Vacancy For Controller, SME Direct Sales

• Support in prospecting, acquiring, and growing SME customers in defined industry verticals within the assigned territories to meet growth including retention targets for the Direct Sales team and the overall SME, and identification of strategic and profitable SME customers as well as cross/upsell opportunities in the assigned industry verticals in allocated territories.

• Dynamic and highly competitive telecommunication & ICT industry
• Evolving technology era
• Multi regulated environment
• Environmental, social and governance prioritized
• Regionalization structure implication
• Multinational environment - Technology Group best practices
• Continuous Infrastructural expansion
• Performance driven environment
• Diverse cultural environment
• Partnerships

• Adoption and implementation of Direct Sales strategy and culture
• Development and execution of weekly, monthly and annual account management plan to grow, reduce churn and retain the accounts allocated to you.
• Contribute towards the achievement of the SME Direct Sales market share targets for the year in the assigned portfolio.
• Implement strategies to acquire SME clients in the allotted industry/portfolio.
• Effective accounts management with focus on account 'farming'.
• Acquisition of knowledge of the SME industry verticals assigned.
• Selling of end-to-end mobile voice, mobile data, ICT services, VAS, bundles or any other solutions, products and services that may be introduced from time to time.
• Supporting the delivery of an integrated business solution tailor-made for all relevant industry verticals within the territories allocated to you.
• Proactively support debt collection to ensure a healthy account status
• Identify key opportunities and competitor intelligence to enhance MTN product and service innovation for the assigned territories and industry verticals.
• Utilisation of key business processes and tools (e.g. pipeline management, activity reporting, Customer Relationship Management (CRM), profiling of customers, etc.) to manage customers and enhance the selling effort.
• Effective journey plans to optimize time and use of company's resources.
• Continuous learning to master account management, be able to play the role of an industry advisor and adoption of solution selling approach to farm allocated accounts, cross/upsell MTN solutions, products & services to grow allocated accounts.

• Minimum of University Degree in Marketing or social sciences or a related field

• Minimum of 3 years' relevant experience in same or similar commercial function.

• In depth knowledge of the market and industry
• Knowledge of the range of SME partners
• Product & services knowledge and sales strategy
• Accounts management Sales Tracking and Reporting
• Knowledge of customer management, business development
• Business Intelligence & Analytics

• Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion

• Complete Candor, Complete Accountability, Active Collaboration & Get it done.

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