Premium Admin Officers by The Capital Group Ltd

• Supports the analysis and reconciliation of FIC premium account discrepancies.
• Maintaining and applying various commission rates in order to calculate premium payables.
• Monitors outstanding unpaid client premium.
• Address non-payment issues with the clients.
• Assesses client payment history and initiates policy cancellation for non-payment of premium when necessary.
• Supervise team to ensure banks receive premium deduction letters as per the clients' agreement.
• Process mandated deductions
• Conduct regular audit to ensure that total Policies issued match total policies sent to the banks.
• Collect Premiums from Banks in line with direct debit instructions.
• Ensure all premiums collected are duly lodged at the banks as stipulated.
• Update of Premium & Policy movements on a monthly basis.
• Re-submit Application Forms and update banks on change in premiums and deletions.
• Negotiate new deductions /starting new Direct Debit Deduction.
• Arrange regular meetings with relationship managers of the various banks to ensure efficiency in service delivery.
• Perform other duties assigned by the CHIEF OPERATIONS OFFICER.

• A minimum of three (3) years relevant work experience in the Insurance Industry
• Must be a good team player with focus on customer service.
• Possession of high degree of integrity.
• Good in Excel

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