Receptionist - Phoenix Home Care Agency

• Provide answers to visitors’ enquiries about the company, its products or services
• Coordinate activities around the front desk/reception premises
• Direct visitors and clients/customers to their desired destinations in the premises
• Sort and handle mail messages, whether incoming or outgoing
• Answer incoming calls on multi-line telephones
• File and keep a record of activities in the office for easy retrieval and review when due, and send to the relevant department personnel
• Perform keyboarding/data entry functions
• Schedule and confirm appointments
• He or she keeps records of all events to hold in the organisation and notifies the respective department when due
• Copy, file, and maintain paper or electronic documents of visitors

• Microsoft Office Skills
• Ability to listen
• Customer focus
• Loyalty and trustworthiness
• Organizational skills
• Schedule and his/her work environment to ensure efficiency
• Diploma or HND

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