Executive Officer- Claims
- Greater Accra
- Permanent
- Full-time
Purpose:
This role provides proactive management of claims in order to achieve high levels of satisfaction for the
insured through high quality claim management, resolution and excellent client’s service.Core Responsibilities
- Develop and implement policies and procedures for investigating, evaluating risk and settlement of claims.
- Propose improvement in the underwriting guidelines based on claims and other experiences
- Provide technical support to the underwriting and accounts departments in all phases of claims handling.
- Maintain records and provide file and data management of losses reported and claims paid.
- Put in place a system for managing individual and portfolio exposures
- Measure financial impact of claims and recommend appropriate actions to avoid, retain or transfer the risk.
- Conduct periodic assessment of underwritten risks.
- Collect accurate information and documents for claims analysis
- Undertake baseline analysis of risk exposure and insurance coverage.
- Design and maintain loss reports and monitor claim trends
- Communicate with clients, and all other interested parties in claim processing.
- Organize the filing for overdue and claims.
Educational level.
- A degree/Higher diploma in Insurance, or any other relevant field plus a professional
- Professional certificate is highly preferred.
- Proven experience as a Claims Officer (Minimum of three years’ experience in claims
- Background in claims service: industry knowledge is a plus.
- Competence in English both orally and written is a pre-requisite.
- Extensive experience with legal documents used in the insurance industry
- Experience with claims management.
- Good communication and negotiation skills
- Willingness to travel.
- Proficient in MS office.
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