DevOps Engineer by Absa Bank

• Help drive the company's solution-based business model and take their designs to the next level
• Design, develop, and test industry-leading solutions
• Build scalable solutions that will make technology work for businesses and individuals
• Develop a deep understanding of products, customers, goals, organization, and business strategies
• Evaluate systems, processes, and identify improvement needs
• Secure and manage engineering service providers, inspectors, and other technical resources that may come in handy to develop the project
• Meet quality standards while maintaining a working knowledge of relevant technologies and best practices
• Manage the execution and timely completion of engineering projects
• Analyze the scope and determine project specifications, establish testing methods for product investigations, test programs, examine samples, and prepare reports
• Formulate plans with detailed calculations, drawings, diagrams, project specifications, and budget estimates

• Together with Risk and Compliance team, review the key risk and compliance challenges identified in the area and the key areas of concern/surveillance.
• Together with the Risk and Compliance team implement measures to address notable risks and regulatory challenges.
• Implement measures to review the risk and compliance performance of the unit/function on a regular basis and take corrective action.
• Complete all relevant Management Assurance or Risk reports and attestations as required.
• Ensure that processes, control requirements and risk management frameworks that impact the area are documented and understood by all members of the team.
• Work with Absa Internal Audit and Management Assurance during the scoping of audits to ensure fair coverage.

• Increase revenue potential for the business by effectively managing service levels of critical applications
• Minimize time-to-resolution(TTR) of business service disruptions through fast real-time root cause analysis of solutions deployed.
• Minimize cost of IT infrastructure through optimizing delivery and performance of business services.
• Implement actions resulting from formalised service reviews (including questionnaires, production reporting, loss event reporting, etc).
• Continuously monitor service levels and implement tactical measures to improve customer satisfaction.
• Build and maintain effective stakeholder relationships within the Bank to understand the business needs and changes in customer needs.
• Participate in Bank wide forums and governance structures as required or directed.
• Work of the Head of Solutions to communicate and track the achievement of Service levels (documented in Service Level Agreements) on an on-going basis and take corrective action as required on all solutions deployed.
• Manage the operational teams to ensure they deliver reliable services.

• Adhere to sound financial and governance controls to support sound resource management and financial control within the unit.
• Ensure adherence to all required compliance requirements, financial policies and supply chain policies within the bank.

• Strong technical understanding of SOA (Service Oriented Architecture)
• Expert Level in UML ,DevOps and Agile development
• Experience with Agile/Scrum development methodologies
• Solid understanding of web application architecture

• Bachelors and Computer Science or related field (System Engineer, IS Engineer, Information Systems Engineer, IT Engineer, Network Systems Engineer)
• Minimum of 2 years' experience working in the Telco/Banking industry
• Understanding of Cloud technology
• Minimum 2 years hands on experience in development

• Management and leadership
• Exceptional service and results orientation.
• Superior analytical, evaluative, and problem-solving abilities.
• Ability to work under pressure and time constraints
• Excellent self-organization and self-direction in performance of tasks, including time management skills
• Ability to set and manage priorities
• Maintaining up-to-date knowledge of all technological advances is crucial

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