
Technology Solution Delivery by Ernst & Young
- Accra
- Permanent
- Full-time
- Support clients at all stages of the project lifecycle, including scoping projects, gathering requirements, configuration, development, testing, training, and post-deployment support
- Facilitate project teams and establish metrics tailored to the scope and nature of each project
- Implement agile and waterfall methodologies for project teams
- Understand business needs to define system specifications and collaborate with business analysis teams
- Plan and design the structure of technology solutions that meet customer needs in the best and most efficient way
- Develop system specifications and communicate system requirements to solution delivery, development, and testing teams
- Evaluate and select appropriate software or hardware and suggest integration methods
- Perform gap analysis and recommend improvements to delivery teams based on industry best practices
- Participate in delivery status calls to closely monitor project status and proactively highlight any issues to senior management, assisting the team in risk mitigation
- Support the development and/or configuration of solutions
- Identify and mitigate risks and issues throughout the project
- Run feedback sessions with customers and execute testing as required throughout a project
- Run customer facing user training sessions and attend other meetings with customers as necessary
- Develop technical proposals in response to client solicitations
- 7+ years of practical experience in software / business application implementation
- A Bachelors' Degree in Computer Science/information technology or in a related field from a recognised university
- Experience with project management and or business analysis
- Ability to conceptualize and translate business requirements into end-to-end technical solutions
- Experience in the implementation of large-scale projects
- Proven ability to work effectively and collaboratively with customers, across different departments and levels within the company
- Knowledge of industry technology trends
- Hands-on experience with programming languages and databases would be an added advantage
- Experience in consulting practice would be an added advantage
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Quick learner with an innovative mindset
- Ability to provide technical leadership
- Ability to handle risk management
- Well organized and attentive to detail
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