RightCom has been revolutionising customer experience in Africa for more than a decade. Creating innovative experiences that make the customer journey seamless, personalised, simple, and outstanding, RightCom empowers businesses in approximately 20 markets to join and thrive in the experience economy.Our CX platform—RightCom XP—enables businesses to anticipate customer needs and identify upselling and cross-selling opportunities across all touchpoints (mobile app, website, location, contact centre, and agent network), while RightCom OS provides next-gen managed services.Our beliefs are the foundation for how we conduct business every day. We live daily guided by our core values of creativity, trust, and customer success. Together, our values ensure that we work together as one global team with our customers at the centre of everything we do—and they push us to ensure we take care of ourselves, each other and our communities.We are embarking on an innovation agenda as an organisation-wide transformation of people and technology capabilities, to enable digital-first delivery for every product and service. We aim to establish digital and data points that allow us to attract, retain, and develop customers; secure existing revenue streams; and innovate where we identify a competitive advantage.[ad]Qualifications
Great communication skills
Lead generation skills
Experience in telesales or customer service
Proven track record of meeting sales targets
Ability to work independently and remotely
Excellent interpersonal skills
What we offer
Industry-leading employment experience.
A dynamic and collaborative work environment
Career development opportunities
A great entry point for recent graduates to build hands-on experience.