Job Vacancy For Front Desk Executive
- Accra
- Permanent
- Full-time
- Receiving, screening and directing visitors and clients in a courteous manner
- Receiving, screening and directing incoming telephone calls appropriately
- Provision of customer care services at the reception, including reporting on client complaints for remedial action
- Provision of information of general nature to visitors and clients on demand
- Maintenance and update of logbook of all visitors and clients at the reception
- Maintenance of current and up date newspapers, publication and other relevant materials at the reception
- Maintenance and update of a register of staff attendance and movements
- Receiving, recording and distribution of incoming and outgoing correspondences and documents
- Drafting memoranda, report, presentations and other documents as directed
- Compilation and maintenance of up-to-date contacts of clients, service providers etc
- Requisition of office supplies and logistics for official events and activities
- Coordination of housekeeping activities
- Bachelor's Degree in Relevant Discipline
- 3 years of relevant working experience in related role
- Excellent knowledge and understanding of office management, administrative and clerical support practices, procedures and systems
- Appointment scheduling and management principles and techniques
- Excellent telephone and office etiquette
- Prioritising and managing multiple assignments
- Extensive knowledge and experience in handling office equipment and peripherals
- Extensive knowledge and experience in records management
- Excellent listening, interpersonal skills and communication skills
- Excellent customer service orientation
- Knowledge and understanding of business operations
- Application Letter and curriculum vitae (CV) indicating 3 referees to provide credible evidence of the applicant's professional competencies
- Supporting documents which demonstrate capability and evidence of qualifications
- Note that for the CFO position, a one-page summary vision statement for the role is required
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