Quality Control Manager - GBfoods Africa

• Develop and implement quality control procedures across production lines.
• Monitor and ensure compliance with raw material and finished product specifications (physicochemical, microbiological, sensory, etc.).
• Ensure all products and processes comply with internal quality standards and external regulatory, statutory, and customer requirements (e.g., HACCP, FSSC).
• Conduct regular inspections and audits of production lines and sanitation practices.
• Collaborate with production and maintenance teams to maintain consistent product quality.
• Supervise and uphold all factory quality standards under the guidance of the Quality Manager.
• 2. Laboratory Operations & Testing
• Oversee daily laboratory operations to ensure efficient and effective testing.
• Ensure timely and accurate testing of in-process and finished goods.
• Analyze test results, identify deviations, and coordinate corrective actions with stakeholders.
• Ensure laboratory practices and equipment calibration comply with industry standards and regulations.
• Coordinate with internal and external stakeholders to ensure smooth lab operations.
• Manage homologation samples in collaboration with the RMPM Analyst.
• Non-Conformance & Corrective Action Management
• Investigate and resolve quality issues, including customer complaints and internal non-conformances.
• Conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA).
• Maintain accurate and up-to-date documentation of quality control activities, including test results, inspections, and corrective actions.
• Lead continuous improvement initiatives in quality systems and processes.
• Staff Management & Training
• Supervise Quality Supervisors, Analysts, and laboratory staff.
• Develop and deliver training on Good Laboratory Practices (GLP), testing procedures, and food safety standards.
• Evaluate staff performance and promote a culture of quality and accountability.
• Inventory, Equipment & Calibration
• Manage inventory of laboratory equipment and consumables.
• Ensure timely calibration, repair, and maintenance of lab equipment and factory scales.
• Liaise with OEMs for after-sales service and equipment support.
• Safety, Health & Environment (EHS)
• Implement and monitor health and safety measures in the laboratory and quality areas.
• Address safety gaps and report incidents with investigation outcomes.
• Support compliance with overall EHS standards applicable to the work area.
• Data Analysis & Reporting
• Perform data analysis and generate reports on laboratory test results and product quality trends.
• Share weekly and monthly reject reports, including defect types and sorting outcomes.
• Report on consumer complaints via NICE, ensuring timely investigation and closure.
• Provide regular updates to the QA Manager and business unit, including trend analysis and inventory status.

• Minimum HND in Food Science, Chemistry, Microbiology, etc. or Professional certification relevant to the role.
• Minimum of 3-5 years' managerial experience within a food-manufacturing environment.
• Experience in team building and integration of Food Safety/Quality team into successful manufacturing operations in a LEAN environment.

• Strong attention to detail and the ability to maintain accurate records.
• Analytical mindset with the capability to identify patterns and trends from data.
• Excellent communication skills to collaborate effectively with all stakeholders.
• Problem-solving skills and the ability to drive process improvements.
• Familiarity with Good Manufacturing Practices (GMP) and Standard Operating Procedures (SOPs) within the food industry.

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