Senior Key Account Manager

• Oversee project delivery, ensuring timelines, budgets, and quality standards are met.

• Contribute to continuous improvement in SOPs and workflow procedures and ensure implementation.

• Coordinate with cross-functional teams to implement solutions that align with client and company goals.

• Monitor project progress, provide regular updates, and proactively manage risks and challenges.

• Train team members on products and services, support the development of user guides and training materials, oversee client relationship management, and track quality assurance metrics.

• Ensure effective preparation and execution of work plans in line with contracts and other agreed deliverables.

• Develop and deliver client presentations on project status, market insights, reports, and account updates.

• Collaborate with the Sales and Marketing teams to develop proposals and close new business opportunities.

• Engage and manage relationships with key stakeholders, including agribusinesses, global partners, cooperatives, and other stakeholders.

• Create visibility on client accounts and establish relevant case studies for marketing and branding purposes.

• Identify opportunities to upsell and cross-sell services to existing and prospective clients, with a focus on premium services, professional services, and data & analytics add-ons.

• Support customer acquisition efforts by assessing information and resource requirements at all stages to ensure the organisation achieves the best positioning as a service provider.

• Manage and lead field projects and activities across multiple regions with periodic support for other markets.

• Identify and lead social impact initiatives, including sustainability and compliance-related projects.

• Use data and analytics to track performance and support decision-making.

• A Master's/ Bachelor's degree in Business Administration, Agriculture, International Development, Economics, or other related fields.

• Minimum of 5 years' experience in project management, account management, within the agri-tech or agricultural development sectors.

• Good understanding of agricultural value chains and market dynamics across Africa.

• Experience managing projects and coordinating cross-functional teams

• Strong organisational and time management skills.

• Must be analytical and detail-oriented.

• Excellent verbal and written communication skills.

• Strong interpersonal skills and ability to build relationships with diverse stakeholders.

• Proficient in MS Office Suite (Excel, Word, and PowerPoint), digital tools and technologies.

P. M. Renaissance