Outbound Agent at Betway Africa

Betway Africa

  • Accra
  • Permanent
  • Full-time
  • 1 month ago
Kick-start your career in the online gaming world and experience the very latest in technology and innovation.Who We AreBetway Africa is part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands.At Betway, we’re driven by our shared vision to become the global leader in the online sports betting and casino industry. Our people are forward-thinking team-players who thrive on a collective diversity of skills and backgrounds.Since 2006, Betway has become ingrained on the African continent, having set down early roots in markets such as Ghana and South Africa. From there, Betway has weaved its way across the landscape, incorporating regions in East, West and Southern Africa. This growth also shows no signs of slowing, as Betway continues to be embraced by fans of sports betting in more and more African regions.Who We’re Looking ForWe’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.Why we need youWe’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.As an Outbound Agent, your role is to reacquire lapsed players, stimulate wagering thereby increasing overall profit of the company.What You’ll Be DoingDevices strategies to reacquire lapsed players.
Records and reports feedback from engagements.
Assists with Adhoc outbound engagements as instructed by their reporting line.
Monitors, reviews and shares key insights from player engagement.
The job holder may be required to complete any other reasonable duties in order to achievebusiness objectives.DEPARTMENTAL RELATIONS:AMS
Relationship Managers
Call Centre
Marketing TeamEssential Skills You’ll Bring To The TableThe necessary skills that we require for this role include:QUALIFICATION & EXPERIENCE:Bachelor’s degree in business administration or any other relevant fieldTECHNICAL COMPETENCIES
Ability to market products
Ability to use Microsoft Office (MS Word, excel and PowerPoint)
Excellent writing and reporting skills.
Ability to analyze data
PERSONALITY COMPETENCIES
Excellent communication skills
Good interpersonal skills
Ability to work under pressure.What You’ll Get BackWe offer a great variety of personal and professional benefits to help you thrive at Raging River Trading and Super Group. This includes:We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.
Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.
Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.
Contributions towards Medical aid and Vitality, Provident Fund and Group Life cover.Be part of that Superclass feelingAt Super Group, diversity is part of our DNA. With teams across 22 countries, 85 nationalities, and 30 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued.Game on!Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.
Shortlisted candidates may need to complete an assessment.This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

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