HR Shared Services Specialist at Friesland Campina

• B.Sc or its equivalent in any related course of study.
• Minimum of 5 years of Work Experience within the Human Resources Function.
• Excellent analytical skills
• Presentation skills
• Good communication skills
• Relationship building and stakeholder management

• A dynamic, challenging, and innovative work environment.
• We believe in nourishing growth and offer training and personal development.
• Competitive remuneration package.

• Prepare standardized monthly, quarterly, and annual workforce reports for the region
• Responsible for people analytics and HR dashboard management including HR BPMS; produce monthly & quarterly reports on FTEs & HR KPIs

• Act as the first point of contact for all HR documents and provide necessary data for decision-making, regulatory bodies, court cases, etc.
• Keep custody of HR policies, processes (process maps), and other legal documents
• Administer all HR processes related to the employee life cycle (e.g. promotion, transfer, exits, etc.) whilst being the custodian of HR policies

• Provide timely inputs for monthly payroll processing and other data required for employee's salary and benefits administration
• Ensure timely and seamless processing of monthly payroll including statutory remittances
• Ensure implementation of payroll projects and payroll process improvement initiatives
• Ensure prompt response to employee inquiries and resolution of payroll complaints from employees

• Manage the logistics of learning programs including securing a venue and planning training delivery
• Manage materials, facility, classroom set-up, registration, participant inquiries, and participants attendance
• Solicit feedback from participants and instructors regarding learning programs executed
• Consolidate, distribute, and analyze learning program feedback and results which will feed into the overall learning strategy

• Manage monthly agency/outsourced headcount and costs in line with budget limits
• Provide necessary data as may be required from time to time on agency and outsourced headcount
• Keep proper records of agency data and costs

• Ensure seamless administration of employee benefits -fuel, health, phone, communication (phone credit), etc
• Implement wellness programs across the region in order to create awareness on mental and physical health
• Manage relationships with government regulators (eg, Ministry of Employment & Labour Relations, etc)

• Maintain an accurate record of all forms of employees' absences (annual leave, casual leave, compassionate leave, etc.) throughout the year and provide necessary reports regularly

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