Community Relations Manager | Genser Energy | Tarkwa

• Serve as the primary liaison between the company, its Community Liaisons (CLOs), and the surrounding businesses, residents, and community leaders.
• Work closely with CLOs to gather feedback and information on project objectives, community needs, and social concerns.
• Work closely with CLOs to integrate ESG considerations into community outreach efforts and ensure that volunteer and community initiatives reflect the company's sustainability goals.
• Develop and maintain strong relationships with community members, traditional leaders, and organizations, focusing on fostering sustainable and ethical partnerships.
• Coordinate and lead community meetings, events, and forums to facilitate feedback, address concerns, and ensure community involvement.
• Identify and initiate opportunities for community development projects and partnerships that align with both the company's business objectives and ESG principles.
• Collaborate with CLOs and other stakeholders to plan, fund, and implement projects such as infrastructure improvements, educational programs, and economic development.
• Measure and report the impact of programs, ensuring that the community sees tangible benefits from the company's investments.

• Develop and execute communication strategies to highlight the company's commitment and contributions to community development.
• Oversee responses to inquiries, complaints, and feedback.
• Work with the External Relations & Communications team to create content for press releases, newsletters, and social media, emphasizing the company's initiatives.
• Collaborate with other departments to ensure that ongoing and upcoming projects are communicated effectively to the community.

• Cultivate and maintain relationships with government officials, regulatory bodies, and other agencies to ensure that the company's operations meet local, regional, and national ESG standards.
• Stay informed on regulatory changes that may affect community engagement or the company's ESG initiatives, ensuring the company's projects comply with relevant laws and policies.

• Develop and implement crisis communication strategies in collaboration with CLOs, particularly for emergencies or issues that may impact the community or the company's reputation.
• Manage community responses during crises, ensuring that the company's actions are transparent, aligned with ESG values, and address the concerns of local stakeholders.

• Maintain accurate and up-to-date databases on community stakeholders, such as traditional leaders, government agencies, and other relevant parties.
• Oversee the preparation, audit, and review of community relations reports, ensuring they align with both legal requirements and the company's reporting standards (e.g., LVD reports, WRC reports, Pipeline Survey reports).

• Lead the preparation of the monthly budget.
• Develop and manage all budget items, including cost control and expenditure forecasting.
• Ensure the budget is in line with the department's scheduled activities.

• Supervise the team to execute assigned projects within deadlines and budget.
• Develop and implement necessary measures to ensure flexible work practice and team building.
• Carry out performance appraisals and development plans (including training) with subordinate staff.
• Implement training and development program for staff in line with the organization's technical and business needs.
• Coordinate the rotational schedule (on and off duty) of subordinate staff.

• Bachelor's in Environmental Science, Development Studies, or any related field.
• Master’s degree in related field is mandatory.
• Multicultural experience is mandatory.
• Fluency in Twi is mandatory. Fluency in other local languages (e.g., Ga, Ewe, Fante) is a plus.
• Certifications in ESG are a plus.

• A minimum of 10+ years of experience in community relations, preferably in the Oil & Gas industry.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
• Knowledge of community dynamics, needs assessments, and stakeholder analysis.
• Familiarity with organizing public forums, volunteer programs, and educational events
• Understanding of CSR principles and how they integrate with community initiatives.
• Knowledge of local government operations and regulatory environments.

Ghanahires