Job Vacancy For IT Officer (Support System Administrator)
- Accra
- Permanent
- Full-time
- Assist the Head of MIS to oversee all technology operations (e.g. network security) and evaluate them according to established goals
- Analyse the business requirements of all departments to determine their technology needs
- Assist to rectify all identified systems problems
- Inspect the use of technological equipment and software to ensure functionality and efficiency (Verify that, computers and other IT peripherals are working properly).
- Assist to identify the need for upgrades, configurations or new systems and report to head of MIS
- Assist in the implementation of systems control to ensure that only authorized users have access to the company systems
- Investigate, diagnose and solve computer software and hardware faults
- Install and update / Activate ESET Endpoint Security (Antivirus)
- Ensure that all staff comply with IT and security policies
- Response to IT related complaints from staff
- Assist to train non-technical staff on standard operating procedures and best practices
- Compile monthly status report for Head of IT Department
- Carry out any other activity assigned by management and the Head of MIS
- First Degree in Information Technology, Computer Science or a related discipline or any other professional qualification
- Good communication, interpersonal and presentation skills
- Good planning, quantitative and analytical skills
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