Account Executive

Greater Accra
Permanent
Full-time

5 days ago
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Job SummaryThe Account Executive is responsible for supporting the management of client accounts, ensuring smooth execution of marketing campaigns, and maintaining strong client relationships.This role involves coordinating between clients and internal teams, monitoring project timelines, assisting in reporting, and ensuring client satisfaction.The successful candidate will serve as a key point of contact for day-to-day account activities and support the Account Manager in delivering impactful campaigns.Key Performance Areas· Client Relationship Management· Campaign & Project Coordination· Communication & Reporting· Timely Delivery & Quality Control· Team Collaboration & SupportKey Responsibilities1. Client Relationship Management

Serve as a primary contact for clients on daily account matters

Maintain professional, responsive, and proactive communication

Assist in understanding client needs and providing suitable solutions

2. Campaign & Project Coordination

Coordinate internal teams (creative, production, media, events) for campaign delivery

Monitor project timelines, deliverables, and approvals

Assist in preparing briefs, presentations, and reports for clients

3. Communication & Reporting

Provide regular updates to clients and senior account managers on project progress

Document campaign activities, approvals, and client feedback

Support preparation of status reports, performance summaries, and post-campaign analyses

4. Timely Delivery & Quality Control

Ensure all client requests and campaign elements are delivered on time

Monitor output quality and escalate issues promptly

Maintain attention to detail in all deliverables

5. Team Collaboration & Support

Work closely with internal teams to ensure alignment on client objectives

Support senior account managers in strategic planning and client presentations

Foster collaboration and smooth workflow across departments

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