IT Executive at Automation Ghana

Automation Ghana

  • Accra
  • Permanent
  • Full-time
  • 1 month ago
JOB TITLE: IT EXECUTIVELOCATION: SPINTEX ROAD, ACCRAAre you a young, ambitious IT professional ready to take on new challenges? Do you enjoy solving complex tech issues and driving innovation? If you're looking to build a rewarding career in a dynamic and fast-paced environment, this opportunity is for you!ABOUT THE ROLE:As an IT Executive, you will be responsible for maintaining and improving TAGG’s IT infrastructure, ensuring seamless system operations across all departments. You will troubleshoot technical issues, implement security measures, support system upgrades, and drive digital innovation to enhance efficiency.WHY JOIN US?· Hands-on experience with the latest IT systems & solutions· Career growth and professional development opportunities· A vibrant and innovative work cultureESSENTIAL DUTIES & RESPONSIBILITIESOffer general IT support to all departments of The Automation Ghana Group (TAGG)
Be responsible for the administration of the entire IT setup of TAGG.
Be responsible for administering backups and ensuring the security of the IT setup.
Provide advice on improving the company’s IT setup
The employee shall handle IT related projects / jobs, adhering to agreed procedures and standards. These projects / jobs include, but not limited to, the following
Install and configure computer hardware operating systems and applications
Monitor and maintain computer systems and networks
Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
Troubleshoot system and network problems, diagnosing and solving hardware or software faults
Replace parts as required
Provide support, including procedural documentation and relevant reports
Follow diagrams and written instructions to repair a fault or set up a system
Support the roll-out of new applications
Set up new users' accounts and profiles and deal with password issues
Respond within agreed time limits to call-outs
Work continuously on a task until completion (or referral to third parties, if appropriate)
Prioritize and manage many open cases at one time
Rapidly establish a good working relationship with customers and other professionals, such as software developers
Test and evaluate new technology
Conduct electrical safety checks on computer equipmentKNOWLEDGEThe IT Executive should have a good knowledge of how software and operating systems work as well as possess excellent knowledge in people management, project management and safety. S/he should have the desire to keep learning and updating his/her knowledge on latest IT trends.S/he should have knowledge about the organization, its philosophy, industry, and customers, competitors, etc.SKILLS & ABILITIESTeam working ability
Analytical and problem-solving skills
Sound judgment and good business sense
Organized and analytical
Independent
Ability to think logically
Ability to prioritise workload
Attention to detail.PHYSICAL REQUIREMENTS OF THE JOBWalk, stand or sit for long
Use arms and legs to control machines, equipment, or tools.
Speaking clearly enough to be able to be understood by others
Identifying and understanding the speech of another personPERSONAL ATTRIBUTESBe respectfulPossess cultural and political awareness and sensitivityBe flexibleDemonstrate sound work ethicsBe consistent and fairEDUCATIONAL REQUIREMENTS & EXPERIENCE· Education: Bachelor’s degree in computer science/Information Technology or equivalent.· Experience: Minimum of three (3) years working experience in a similar role· Certifications: Relevant technical certifications are an added advantage.COMPENSATION:Competitive

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