Job Vacancy For Front Desk Executive

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (Such as contact details and exact date of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about available rooms, sales and amenities
• Respond to clients complaints in a timely and professional manner
• Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payment

• A first Degree or Diploma in marketing
• Work experience as a Hotel front Desk Agent, Receptionist or similar role

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