Job Vacancy For National Expert in Human Centric Design (HCD)

• Excellent organizational and analytical skills complemented by sound interpersonal skills and the ability to work in a multicultural environment.
• Ability to act independently and exercise sound judgment
• Proficient in MS Office Software applications, data analysis and technical presentations.
• Fluency in the qualitative research and synthesis to ideation, prototyping, and implementation
• Openness to change and ability to receive/integrate feedback
• Ability to plan, organize, implement and report on work.
• Excellent communication and presentation skills
• Keen attention to detail and execution in craft
• Experience managing multiple and competing deliverables
• Demonstrates integrity by modelling the UN's values and ethical standards and acts in accordance with the Standards of Conduct for international civil servants.
• Advocates and promotes the vision, mission, and strategic goals of UNCDF.
• Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.

• A Master's Degree is required in economics, public/business administration, marketing, communication, sociology, social sciences, microfinance or related discipline. Undergraduate degree with additional 2 years of relevant experience is also accepted.

• At least three years of demonstrated experience in conducting HCD researches for in the domain of inclusion and innovation with low-income customers and users
• At least three years of experience in the industry in conducting and managing customer research projects on digital products and services
• A minimum of two-year experience designing, conceiving, and prototyping solutions related use-case drivers (market research, prototype development) is mandatory
• Project management experience, including multi-tasking to lead and execute multiple time-sensitive projects in parallel is mandatory
• Good knowledge/Exposure/Experience in financial innovation is preferable
• Good knowledge/Exposure/Experience in knowledge management for financial inclusion is preferable
• Good knowledge/Exposure/Experience of the financial sector in Ghana is preferable

• Written and spoken proficiency in English is mandatory.

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