E-Commerce Officer
- Accra
- Permanent
- Full-time
- Conduct social media and telephonic sales with customers.
- Meet daily production standards and uphold service quality benchmarks.
- Adhere strictly to business, process, and compliance guidelines.
- Foster and maintain relationships with internal departments, intermediaries, and sales advisors.
- Manage and nurture customer relationships via social media and telephone communications.
- Conduct quality checks on own work and maintain service excellence standards.
- Collaborate effectively with team members to achieve organizational objectives.
- Inform clients of requirements, procedures, and provide assistance with inquiries or feedback.