Specialist, HR Ops Support

• Ensure all HR operational activities comply with relevant labour legislation and company policies.
• Execute time-sensitive HR processes efficiently, including payroll inputs and reporting deadlines.
• Manage employee grievances and investigations, ensuring proper documentation and procedural compliance.
• Monitor time and attendance to ensure accurate payroll processing and regulatory compliance.

• Implement and manage core HR processes within operations, including performance management, succession planning, onboarding, and offboarding.
• Drive and support the annual performance appraisal cycle to ensure performance clarity, accountability, and recognition.
• Support continuous improvement of talent management processes, including performance/potential management, workforce planning, and succession planning.
• Assist in recruitment, onboarding, training coordination, performance evaluations, and exit procedures.
• Support regional and corporate HR initiatives, including Employer Value Proposition (EVP) programs.

• Accurately capture and manage operational HR inputs, including workforce data, shift schedules, time controls, and employee records.
• Maintain up-to-date and confidential employee records reflecting employment status changes and organisational movements.
• Ensure HR systems are regularly updated to reflect accurate employee and operational data.
• Prepare and analyse HR KPIs and reports to support informed decision-making by operational and HR leadership.
• Provide workforce data to support budgeting and resource planning processes.

• Provide coaching and guidance to people leaders on performance management, disciplinary processes, and general HR matters.
• Conduct exit interviews and analyse trends to identify root causes of turnover, coaching managers accordingly.
• Support learning and development initiatives by identifying capability gaps and coordinating relevant training interventions.
• Deliver and embed people capability projects at site level.

• Support the delivery and reporting of employee engagement surveys, ensuring accurate interpretation of feedback and action planning.
• Assist in the implementation of Diversity & Inclusion and employee wellbeing initiatives at site level.

• Bachelor's degree in Human Resources, Business Administration, Social Sciences or a related field.
• Relevant professional HR qualification or equivalent experience is advantageous.

• Minimum of 5 years' HR experience, with at least 2 years in an operations-based HR generalist role.
• Demonstrated generalist experience across industrial relations, organizational development, training and development, remuneration and benefits, and staffing (recruitment, selection, placement).

• Strong understanding of HR processes, best practices, and labour legislation.
• Solid analytical and data management capability with experience in HR reporting.
• Excellent organisational and time management skills, with the ability to meet critical deadlines.
• Strong communication, facilitation, and coaching skills.
• Ability to engage effectively with employees and senior management.
• Strong interpersonal skills with the ability to influence and motivate others.
• Ability to prioritise, delegate, and manage competing demands in a dynamic operational environment.
• Continuous improvement mindset with a proactive approach to enhancing business processes.

AngloGold Ashanti