
Job Vacancy For Credit Risk & Analytics Officer
- Accra
- Permanent
- Full-time
- The successful candidate will join our team as an Officer for Credit Risk & Analytics in the Finance Department.
- (S)He will report to the Head, Credit Management and will assist in minimizing AT's exposure to all forms of credit risks.
- The Credit Risk and Analytics officer will also exercise discretion, analytics, and sound judgment in credit control as well as the collections assigned relating to postpaid and hybrid clients.
- Establish robust mechanisms and proper follow up on total outstanding receivables for clients assigned.
- Conduct and determine the credit worthiness and risk profile of an individual or business by analyzing their data and deciding whether to extend them services.
- Ensure 100% collection of assigned customer portfolio at the end of each month.
- Reviewing service applications and credit references to set credit limits.
- Ensure statement of accounts are reconciled and balances confirmed with customers, at a frequency to be agreed with line manager.
- Take active part in regular meetings with Treasury, B2B and Billing Team to ensure proper follow-up on outstanding receivables and agree actions on problem accounts.
- Reporting to the Credit Management Director and other stakeholders on open invoices on a weekly basis with action plans to recover overdue amounts.
- Develop and maintain workflow processes to ensure all credit customers have necessary agreements signed and documented and same strictly adhered to.
- Ensure compliance with AT Internal Control practices in all aspects of the job.
- A university degree in any field but with emphasis on Accounting, Finance, Business, Economics or related flied.
- A minimum of two (2) year relevant working experience in Credit Control, Customer Experience, Account receivables or a related filed.
- Experience in customer service operations is a plus.
- Integrity and Transparency
- Sound negotiation skills
- Ability to build relationships with multiple internal and external stakeholders.
- Numerical and Analytical Skills
- Microsoft Office.
- Ensure 100% collection of assigned customer portfolio at the end of each month.
- Drive the follow up of all customers impacting on bad debt monthly by ensuring each customer makes payment before month end.
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