Job Vacancy For Front Desk Executive

• Must be friendly, patient and helpful.
• Must be knowledgeable and abreast with current trends about the job.
• Must be trustworthy
• Must have good written, verbal and non-communication skills
• Should have excellent organisational and multitasking skills

• Welcome guest and assist them with check -in and check-out task.
• Respond to all guest questions and requests in a professional manner
• Answer and forward calls to the appropriate departments.
• Register new clients and update profiles of existing ones on the database
• Assign rooms to guests and inform them of other amenities available
• Maintain a clean and tidy work environment.
• Handle and resolve guests' complaints and escalate when necessary
• Sort and distribute incoming mails and other correspondence
• Assist with other administrative tasks as assigned when the need arises

• HND or First degree in Hospitality or any related field
• Basic computer knowledge is required (especially Microsoft Excel and Word)
• Must be proficient in English (oral and written)

• 1-3 years' experience in same or similar environment

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