Job Vacancy For Head, E-Banking

  • Accra
  • Permanent
  • Full-time
  • 30 days ago
Job Vacancy For Head, E-BankingA reputable bank seeks suitable candidates to fill the following role: Head, E-BankingKey Duties and Responsibilities
  • Lead projects relating to electronic banking to ensure successful implementation and roll out
  • Manage all card requisitions and customer complaints to ensure quality service delivery
  • Ensure effective reconciliation of Bank's card transactions with MasterCard, Visa and GhiPPS with strict adherence to SLA and card scheme roles/regulations
  • Ensure the provision of technical, operational and non-technical internal/mobile banking support to merchants using the Bank's POS terminals and customers
  • Effective monitoring of card transactions to detect and control potential fraud
  • Manage all e-banking business accounts and General Ledgers to ensure that they are fully reconciled
  • Ensure services provided by e-banking centre are delivered in accordance with agreed service standards
  • In consultation with the Chief Risk Officer, manage all risk issues relating to electronic banking and ensure compliance with international standards, rules and regulations
  • Continuous review of existing processes to identify potential opportunities to create new efficiencies
  • Prepare, monitor and control department budget and process vendor bills for payments on a timely basis
  • Prepare and update the department's operational risk register indicating measures to eliminate or mitigate identifiable risk
  • Initiate and support the roll out of the electronic banking strategy
  • Develop framework for operational efficiency (including the appropriate risks and control framework) in e-banking business processes and procedures
  • Own and implement the e-banking Business continuity plan
  • Work closely with internal and external stakeholders in the execution of the e-banking strategy
  • Manage employees to achieve business results
Qualification Required & Experience
  • First Degree in Business Administration or its equivalent
  • A minimum of 7 years experience with 3 years in the role of an e-banking team lead or manager
  • Master Card Academy and Visa Business School Training
  • A professional certification is required
  • PCI-DSS (Payment Card Industry - Data Security Standards) compliance knowledge
  • Excellent knowledge in e-banking operations, software, hardware and systems
  • Good knowledge in banking operations
  • Demonstrate integrity and ability to maintain strict confidentiality
  • In-depth back-end knowledge and understanding of e-products and services and related dynamics and operations
Location: AccraHow To Apply For The JobInterested applicants are to submit their applications with detailed CV to:itebapps@gmail.comKindly indicate which role you are applying for in the subject of your mailClosing Date: 31 July, 2020

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