
Job Vacancy For Head, MML Technology & Information
- Accra
- Permanent
- Full-time
- The role is responsible for leading the technology strategy and roadmap for MML.
- This includes leadership for designing, developing, implementing, integrating, testing, qualifying, security and privacy standards.
- Oversight for the deployment, performance, and usage of Information Technology (IT) assets, infrastructure & systems.
- Evolving Fintech Industry
- Multi regulated and multidimensional stakeholder management
- Environmental, social and governance prioritized
- Partnerships and platform business concepts at the core of business ambition
- Ecosystem bridge between the “BI environment”, internal/external developers and MML.
- Convergence in markets and exploration of non-traditional revenue streams
- Agile ways of working
- Develop technical aspects of MML's strategy to ensure alignment with its business goals. This includes but not limited to technology strategy, related budgets, direction, structure, frameworks, models, plans and roadmaps.
- Discover and implement new technologies including blockchain technology that yield competitive advantage and technology profitably.
- Supervise system infrastructure to ensure functionality and efficiency.
- Build quality assurance and data protection processes.
- Monitor KPIs and MML's IT budgets to assess technological performance.
- Use stakeholders' feedback to inform necessary improvements and adjustments to technology.
- Communicate technology strategy to partners and stakeholder (Internal & External).
- Develop cutting-edge software solutions to optimize business operations, manage the installation and configuration of software solutions, resolve software deployment and integration errors and document processes.
- Perform routine maintenance and monitoring of performance metrics.
- Lead the creation of blueprints and architecture for system development, modification, or integration (esp., to accommodate local instances), and provide support to Group FinCo in architecture review, when required
- Lead the deployment, maintenance, monitoring, and updates to local instances of the customer, product & delivery platforms across MML products.
- Manage MML's IT incidents and where required, resolve escalated technical / system issues with full accountability.
- Lead and drive all testing and releases required and ensure change management initiatives are undertaken for large scale transformations.
- Responsible for third party service SLA compliance and performance management.
- Inculcate 'data centricity' ensuring that all critical data such as that of customers, is stored, managed, and accessed as per best practice standards and data integrity is maintained.
- Monitor compliance with policies related to sharing of data with external parties (including Group FinCo) as per local data governance and privacy policies.
- Lead Information Security initiatives, projects, and practices for MML.
- Identify, mitigate manage role scope related risks.
- Lead and manage the MML Technology team and matrix reporting team. This includes capacity building, best practices, reporting, transformations, risk mitigation and management.
- Minimum of a University degree in Software Engineering, Computer Science, Information Systems, Information Technology, Engineering, or related field.
- Relevant training & certifications. Project Management a plus.
- Post Graduate qualification in Business/Technology a plus.
- Minimum 8 years relevant experience in a similar role with at least 5 years with a managerial scope
- Experience in fintech, banking or financial services industry a plus.
- Experience with emerging technology including blockchain technology
- Experience working in a global/multinational enterprise with a good exposure to emerging markets
- Fintech and block chain technology
- IT & Platform Strategy, IT, Data & security architecture, and standards, Asset & Infrastructure maintenance, Testing & QA
- Release & Change Management
- API Integration
- Vendor Management
- OSS/ BSS application portfolio management, Enterprise IT operations & Service delivery
- Cybersecurity Technology
- Information Assurance
- Risk Management, Governance, Compliance & Audit
- Application Security, Threat/ Vulnerability Assessment Management, Data Leak Prevention, Data Encryption Technology
- Commercial & Financial acumen
- Ability to manage self and be a team player, good conflict management, ability to take and manage accountability
- Energy & Drive - Innovative, takes initiative, result oriented and develops self consistently
- Interpersonal Skills - Leadership, customer centricity, collaborative and coaches & develops direct reports
- Personal Skills - Trustworthy, integrity and ethical in dealings
- Operating Skills - Ability to focus on priorities and plans, shares knowledge effectively
- Organizational Positioning Skills - Good written and verbal communication, presentation skills, commitment to the organization
- Global thinker, Analytical thinking, and Problem-solving abilities.
- Skill in Resource Management
- Demonstrated track record as a relationship builder.
- Strong interpersonal and networking skills, including the ability to develop and maintain relationships across a global organization and with the investor and analyst communities
- Proven ability to provide credible, actionable advice and counsel to senior leaders
- Credibility and gravitas, both with external and internal stakeholders.
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