Job Vacancy For Key Accounts Supervisor (KAS)

• Keep record of stocks levels in the Client's outlets by liaising with Merchandisers, Floor Managers to ensure the prompt delivery of goods
• Collection of due payments from clients and constantly follow up on delayed payments
• Making new products from Rafimex available to the Clients and having them displayed in the shops
• Increasing Rafimex growth by acquiring new customers and retaining existing customers
• Ensuring brand visibility and presence in the shops
• Representing Rafimex at promotional activities organized by the Client
• Provide the Head Office with market intelligence on competing products, brands and open market activities
• Visiting shops regularly and finding amicable solutions to grievances; Manage customer requests and complaints by constantly liaising with the Head Office for prompt feedback.
• Visit the Warehouse to stay updated on products and prices
• Handle and suggest listing of products at various outlets
• Solve any problems related to barcodes or pricing at the clients end

• Must possess a minimum of Higher National Diploma (HND) or University Degree in a sales, marketing, business administration or relevant field from a reputable institution
• Minimum of 5 years working experience in sales and marketing of FMCG products
• Must have experience working with or selling to Supermarkets and Shopping malls
• Experience in handling and managing key accounts
• Must be knowledgeable in product branding and visibility
• Must possess skills in public relations, customer handling and conflict resolution
• Must have proven experience in managing or leading a team

• Reports to the Managing Director

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