Job Vacancy For Customer Service Officer

• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/tools
• Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
• Suggest solutions when a product malfunctions
• Handle product recalls
• Attempt to persuade customer to reconsider cancellation

• Multitask
• Attention to Detail
• People Oriented
• Diploma or higher
• Organizational Skills
• Ability to Work Under Pressure
• Computer Skills
• Minimum of 1 year work experience

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