Systems and Services Officer by Newmont Mining Corporation

• To provide technical guidance on in-house Management Information Systems (MIS) systems for the Sustainability and External Relations (S&ER) function, make continuous provision of database access for all eligible users, ensure quality assurance and control of data and enable the functionality of the databases to deliver the required output.

• Conduct quality assurance and control in relation to the land access compensation process for exploration and mining area land-takes.
• Ensure accuracy and validation of all hard copy and electronic compensation data sets from field to electronic capture.
• Liaise with finance to ensure timeliness and accuracy in payment protocols.
• Work with community relations team to diagnose and resolve complaints and grievance relating to land access compensation (crop, structure, livelihoods and deprivation of land-use).
• Conduct vendor setup and updating existing eligible vendor profile for crop, structure and DLU and upload farms and boundary polygons on maps.
• Upload shapefiles and conduct vendor setup.
• Ensure controls and securities embedded in the system are effective.
• Oversee that robust data validation processes are in place.
• Prepare cash calls for finance approval and issuance of payment cheque.
• Set-up agreed negotiation rates for mining area land access and exploration projects in the database.
• Manage and secure compensation field assessment forms to ensure compliance.
• Manage the archiving of the land access related compensation (both manual and electronic).

• Diagnose and propose systems solution to complaints and issues associated with various modules.
• Prepare requirement analyses and diagnostics for further system development and scoping.
• Assist in performing MIS needs assessments.
• Develop a system for dashboard/Key Performance Indicators (KPI) reporting for the S&ER Department.

• Subscribe to the global stakeholder management system, as part of the Cintellate database.
• Perform Database Administrative duties to enable the effective functionality of S&ER data management systems by:

• Supporting SoW development.
• Managing change requests.
• Delivering monthly reports.
• Providing test/production server enhancements.
• Maintaining adequate data back-up procedures to safeguard the integrity of the database.
• Supporting social, environment and governance data capture and storage.
• Querying requests from end-users and diagnose with IT and systems developers for resolution.
• Supporting the development of a robust database to meet user preference.
• Overseeing that database procedures are current to enable data user access at all times.
• Develop and improve database functionality actively.
• Act as the liaison between software developers and S&ER end-users to resolve database issues and fixes.
• Conduct user effectiveness testing of the Isometrix., MonitorPro and Cintellate systems (and any application)
• Develop back codes for dynamic reports for S&ER database applications.

• Organize meetings with IT and System Developers to obtain clarity on issues and fixes.
• Work in conjunction with the IT Department to resolve system administrative issues on the S&ER MIS system arising out of server malfunctions.
• Work with IT, end-users and System Developers regarding system enhancements and fine-tuning.
• Provide systems upgrade and systems attributes configuration support.
• Remain abreast of new developments in database software management.

• Assist in the assessment of user training needs on data collection, analysis, and reporting and systems usage.
• Perform and/or conduct/coordinate training on these for S&ER end-users and contractors.
• Conduct periodic refresher training for end-users.
• Develop and account for generating specific periodic progress reports as well as some ad hoc reports for environment and land access related trends and analysis.

• Contribution to the Zero Harm goal of Ahafo with focus on quality safety interactions, inspections, audits, risk assessments & impact mitigation and control systems.

• Bachelor's degree in Information Systems or Technology, Computer Science or a related discipline.

• Certificate in Information Technology.

• A minimum of three (3) years' experience in relevant experience in an Information and Computer Technology (ICT) and database development or management environment.

• Advanced computer literacy skills - MS Office (Word, Excel, PowerPoint and Outlook).
• Advanced interpersonal skills (interacting with diverse functional and cultural backgrounds)
• Excellent problem-solving and analytical skills.
• Advanced database administration skills.
• Sound communication (written and verbal) skills.
• Strong planning, prioritizing and coordination skills.
• Strong information monitoring and system management skills.
• Sound conceptual skills.

• Accuracy.
• Commitment.
• Diligent.
• Takes initiative.
• Efficient.
• Reliable.
• Goal orientated.
• Reliable.
• Honest.

• The position is located at the Ahafo North mine site.
• Incumbent works mainly on the various S&ER data systems on site. Interacts regularly with IT, Ahafo North Colleagues and the Systems Developers normally through conference calls.

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