Quality Assurance Manager by Barry Callebaut Group

• Contribute with relevant information and proposals from a functional and local perspective to the regional QA strategy.
• Translate regional QA strategy into local strategy and plans, and drive implementation in area of responsibility.
• Actively participate in setting the local business strategy.
• Contribute to the development and implement Quality Assurance & Food Safety Management Systems QA&FSMS (guidelines, procedures and SOPs) taking corporate Quality Assurance & Food Safety and environmental guidelines together with national legal requirements into consideration.
• Manage timely and cost-effective delivery of high QA&FSMS reporting and professional services in the area of responsibility.
• Ensure compliance of QA&FSMS audits (E.g. ISO certification) and act as a point of contact for customer audits and perform supplier audits.
• Ensure the professional day-to-day delivery of Quality & Food Safety services to internal/external customers; personally intervene in some more difficult quality issues.
• Coordinate QA&FSMS activities with the rest of the organization particularly with operations and sales departments.
• Ensure full compliance with internal and external rules, regulations and statutory requirements for the financial and business exposure and represent the company externally.
• Advise, Coach & Train the organization and external customers about all relevant quality issues in the area of responsibility.
• Manage the team ensuring staff are motivated, trained and ready to achieve objectives, in a positive social climate.
• Manage human resources planning to achieve short and medium term business results.
• Abide by statutory rules and regulations.
• Improve the overall efficiency of the department.
• Ensure the full implementation of necessary changes in the QA&FSMS regarding procedures, standards, tools and system throughout a change management standard. This includes the documentation and approval of procedures and work instructions, process forms etc. as appropriate.
• Interprets conditions of service to and handles welfare problems of immediate subordinates in consultation with the Human Resources Department.
• Manage all project related to QA&FSMS.
• Lead the QA&FSMS Corrective Action Preventive Actions (CAPA) related to several audits & visits.
• Support R&D department during new recipe implementation or recipe transfer.
• Ensure quality and production team development in order to guarantee quality and food safety products compliant to customer needs.
• Contribute to reduce rework product volume by supporting production team.
• Reduce customer complaints.
• Effective management of quality department budget.
• Optimize FTE and temporary personnel for the Quality department.
• Administer disciplinary action to immediate subordinates in consultation with the Human Resources Department.
• Identifies the training needs of immediate subordinates and organizes or recommends training for them.
• Appraises the performance of subordinates.
• Performs any other duties that may be assigned by superiors.

• Master of science or Engineer in Quality Management or food technology and processing / Food sciences / Biochemistry / Chemistry / Microbiology
• A minimum of 5 years post-qualification hands-on relevant working experience in Quality & Food Safety Management System in food industry or in food safety operations leading, 2 years of which must have been in a senior management position
• Able to undertake audits and inspections, assess compliance of the plant or otherwise in relation to food safety and ensure compliance or prevent non-compliance.
• Ability to manage a diverse team and motivate subordinate staff as well as lead a HACCP team.
• Proven organizational skills, including time-management and ability to work under pressure.
• Strong knowledge of the food processing industry, Food Safety Defense and HACCP, Project Management and Change Management.
• Proficiency in MS Office application - Word, PowerPoint and Excel to a competent standard.
• Excellent communication skills - verbal, written to include report writing and presentations.
• Knowledgeable in SAP and Maximo applications.
• Maintains contacts with the group logistics, suppliers and relevant service providers, institutions and authorities.

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