Senior Officer-Group Reconciliation & Virtual RPCs at Ecobank Transnational Incorporated
- Accra
- Permanent
- Full-time
Primary resource to support the Group’s overall Balance Sheet Substantiation and Attestation credence.
Support the gradual centralization of all Reconciliation and Proofing activities for the group
Primary resource for taskforce activities leading to closure of over aging outstanding items in the affiliates.
Training and project resource for Reconciliation and Proofing projects
Provide support responsibilities for the Operation of all Shared Service Tools, used for the conduct of Bank Account Reconciliations and Proofing.
Maintain Accounts, to be proofed and Reconciled registers and ensure total coverage
Implement the Standardization of Reconciliation and proofing structures across the group to seamless integrations and reportingThe Senior Officer - Group Reconciliations & Virtual RPCs, supports the Manager, Group Reconciliations & Virtual RPCs in driving the Group’s Proofing, & Reconciliations strategies and performance by:Continuously implementing best in quality management of the Group’s Proofing and Reconciliations of Accounts.
Support timely conduct and Submission of proofs and reconciliation reports to Account Reviewers and Account Owners in the Affiliates
Timely escalate identified events that could lead to material loss to ensure timely mitigation of exposures and execute assurance.
Deploy frameworks and key risk indicators for identification, assessment, measurement reporting, monitoring, and mitigating both emerging and existing exposures.
Support the automation of Reconciliation and Proofing processes for group wide coverage
Support delivery of high matching rates across all account classificationsKey ResponsibilitiesPROOFING AND RECONCILIATION SUPPORTComply with the defined cost effective and tailored to suit best practice structures to provide assurance for the adequate conduct of Proofing and Reconciliations across the group.
Provide continuous training to stakeholders in the execution and implementation of Group Proofing and Reconciliation Framework, policies, and procedures.
support the coordination of Account Reconcilers to ensure effectiveness of the Reconciliation and Proofing function within the affiliate to close open items.
Provide subject matter insight and advise on Proofing & Reconciliations Issues.
Provide oversight for the reconcilement and Proofing of Affiliate Accounts
Support quality output of Reconciliations & Proofing activities performed on reconciliation systems and in the affiliates.
Work alongside the various teams at Centralized & Virtualized Process Team, Regional Offices and Group Level on Reconciliations & Proofing projects.
Support the effective & efficient use of Control Analytics to support and facilitate remote conduct of Reconciliation and Proofing.
Continuously seek ways by which Reconciliations & Proofing activities at the RPCs can be enhanced.
Coordinate Timely submission of Proofs and Reconciliation Reports to Account Owners and Reconcilers in the affiliates from the RPCs.
Perform and participate in post incident reviews, root cause identification and investigation of Groupwide operational loss events for risk mitigation and prevention of future losses and events.
Support the standardization of transaction narrations processing for both system and manually posted transactions to promote independent proofing, reconciliation & verification of transactions on accountsREGULATORY AND MANAGEMENT REPORTINGEnsure timely and accurate Reconciliations Proofing of Accounts to avoid breach in Banking regulations in affiliates.
Ensure timely submission of reports to External and Internal stakeholders including but not limited to (External Auditors, Rating Agencies, Regulators, Group Board Committees, Risk and Compliance committees, ORX)BUSINESS MANAGEMENTIdentify and communicate items at risk and long outstanding items on regular basis to Account Reviewers and Owners.
Develop strong relationship with key stakeholders and business partners by addressing issues/concerns in timely manner.
Leverage knowledge of regulatory, economic, and business environment to proactively identify potential risk and develop specific recommendations for action.
Cross-functional quality assurance and coordination of Reconciliations and Proofing.
Work as an independent partner to mitigate material loss and improve processes and controls for proofing, reconciliations and BSS&A.
Ensure full coverage of mandatory, targeted and ad-hoc Quality Assurance reviews.Key Performance IndicatorsPROOFING AND RECONCILIATION SUPPORTReconciliation Completion Rate: Percentage of reconciliations completed within the defined timeframe.
Proofing Accuracy Rate: Percentage of proofs and reconciliations with no material errors.
Timely Submission Rate: Percentage of proofing and reconciliation reports submitted to account reviewers and owners on or before the due date.
Training Delivery Rate: Number of training sessions conducted and percentage of participants reporting improved understanding of the framework and policies.
Issue Resolution Time: Average time taken to resolve proofing and reconciliation issues raised by affiliates.
Matching Rate: Percentage of transactions across all account classifications achieving high match rates.
Compliance Rate: Percentage of affiliates adhering to proofing and reconciliation standards, policies, and procedures.
Open Item Closure Rate: Percentage of long-outstanding reconciliation items resolved within a set timeframe.
Incident Review Turnaround Time: Average time taken to complete post-incident reviews and implement corrective measures.REGULATORY AND MANAGEMENT REPORTINGReport Submission Timeliness: Percentage of reports submitted to external and internal stakeholders (e.g., regulators, auditors, board committees) on or before the deadline.
Report Accuracy Rate: Percentage of reports submitted without corrections or revisions.
Escalation Responsiveness: Average time taken to escalate and address issues that could result in regulatory non-compliance or breaches.BUSINESS MANAGEMENTStakeholder Engagement Frequency: Number of monthly engagements with internal control teams, affiliates, and business partners to address reconciliation and proofing concerns.
Risk Identification and Communication: Number of at-risk items and long-outstanding items identified and communicated within a reporting cycle.
Process Improvement Implementation Rate: Percentage of process improvement recommendations implemented within a set period.
Cross-functional Collaboration Success Rate: Percentage of reconciliation projects completed successfully through cross-functional coordination.
Client Satisfaction Score: Feedback score from stakeholders regarding the effectiveness of support provided.RISK MITIGATION AND CONTROLRisk Exposure Reduction: Percentage reduction in identified high-risk items after implementing mitigation measures.
Mitigation Action Timeliness: Average time taken to implement corrective actions for material exposures.
Financial Loss Prevention Rate: Reduction in financial losses attributed to errors in proofing and reconciliation processes.STANDARDIZATION AND PROCESS ENHANCEMENTStandardization Completion Rate: Percentage of affiliates onboarded to standardized reconciliation and proofing processes.
Transaction Narration Compliance Rate: Percentage of transactions aligned with standardized system and manual narrations.
Automation Support Rate: Percentage of reconciliation and proofing processes supported through shared service tools.
Process Enhancement Frequency: Number of process enhancements made based on feedback and analytics within a given period.TRAINING AND RESOURCE DEVELOPMENTTraining Participation Rate: Percentage of stakeholders attending training sessions.
Resource Utilization Rate: Number of affiliates actively using training materials and shared service tools provided.
Feedback and Improvement Rate: Percentage of participants providing positive feedback and reporting improved performance post-training.ExperienceEducation & ExperienceIdeally 3+ years working experience in Operations Control/Internal Control of a commercial Bank and/or Audit Firm, commercial/retail banking.EDUCATIONBachelor’s or master’s degree in business administration, Finance, Law or Science disciplines.Key RequirementsBilingual (English & French) will be considered as an advantage
Ability to identify core issues/root cause analysis
Working knowledge of the bank’s operations and products
Strong analytical and conceptual skills across business and functional activities
Policy and Regulation interpretation and implementation.
Challenging mindset
Ability to lead and drive projects
Team motivation and ManagementPersonal SkillsComprehensive oral and written communication skills (Executive level communication)
Can engage different levels of management to mitigate risks
Results-oriented with outstanding ability to motivate teams to accomplish objectives
Strong Leadership skills / demonstrate commitment to team leadership and employee development
Ability to act as an advisor to the Reconciliations & Balance Sheet Assurance /Internal Control function
Analytical/problem solving skills
Strong presentation skills – public speaking across various forums
Attention to details
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