IT Manager at Faith ColdStore

• Install, configure and maintain computer hardware software and networks
• Troubleshoot hardware and software issues, including desktops, laptops, printers and servers
• Provide technical support to users, including troubleshooting and resolving IT-related problems
• Ensure security of IT systems, including data backup antivirus protection and access controls.
• Assist with data backups, recovery and storage management
• Maintain IT asset inventory and documentation
• Coordinate with vendors and service providers for procurement and support
• Train staff on IT tools, policies and best practices
• Support the implementation of new IT solutions and upgrades
• Manage and monitor network infrastructure, including routers, switches, firewalls and VPNs
• Implement and enforce IT policies, procedures and standards to ensure compliance and security
• Evaluate and recommend new technologies, tools and solutions to improve efficiency and productivity
• Collaborate with other departments to understand IT needs and requirements
• Plan and execute IT projects, including upgrades, migration and installations
• Document IT system, configuration and procedures for knowledge sharing and training

• Bachelor's Degree in information technology, Computer Science or related field
• Proven experience in IT support or administration
• Strong technical knowledge of computer hardware software and networks
• Excellent problem-solving and troubleshooting skills
• Familiarity with operating systems, such as Windows, Linux and macOS
• Knowledge of network protocols, security principles and best practices
• Attention to detail and accuracy in work
• Certifications such as CompTIAA+, Network+ or Microsoft certified IT professional (MCITP) are a plus

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