
Job Vacancy For IT Specialist
- Accra
- Permanent
- Full-time
- The IT specialist is primarily responsible for ensuring that IT and management systems operate and function correctly according to IT
- Ensures the availability of up-to-date hardware (laptops, servers, all PCs) in accordance with current GIZ standards.
- Deals with maintenance of PCs, notebooks, printers, digital cameras, scanners and other hardware and maintaining the system's network
- Implements, maintains and configures all standard GIZ software (e.g. Microsoft 365, WinPACCS, SAP)
- Set up new user accounts, profiles, and deals with password issues, maintains and updates existing web sites.
- Is responsible for the availability of the LAN, installs any updates and ensures routine, professional maintenance of the necessary
- Monitors the performance of the internet connections and devise strategies for bandwidth management and configure the firewall.
- Manages and ensures general administration of the entire IT system.
- Notifies the GIZ IT help desk of fundamental problems with GIZ IT applications
- Maintains a list of all hardware and software systems, and updates this to reflect changes, backs up data and deals with the problem of
- BSc/MSc in Information Technology
- At least 3 years' professional experience in a comparable position with current IT industry certifications (e.g. MCSE, MCP, CCNP) are
- Outstanding knowledge of IT hardware and software used, computer network systems, database software, network security.
- Ideally, knowledge of GIZ systems and specific GIZ software (SAP, WINPACCS, etc.)
- Working experience in IT user management, IT Helpdesk Support and customer relations is an asset.
- Strong command of English language (both written and oral) is required; knowledge of German language is an asset.
- Good presentation, communication, and reporting skills with the ability to present complex technical details in a simple business context
- Good time management
- Ability to work under pressure, strong team orientation, cooperation and negotiation skills.
- Proactive attitude towards personal growth and institutional changes
- Rendering result orientated performance; willingness to take up responsibility.
- Willingness to upskill as required by the tasks to be performed - corresponding measures are agreed with management.
encouraged to apply.
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