Job Vacancy For Employee Relations Specialist

• Department: HR-Admin-IT & Service Quality
• Reports to: Head, Human Resource and Administration
• Salary Grade: E4
• Location: Accra

• Perform the day-to day employee relations role to promote employee welfare, such as resolving human relations problems and promoting employee health and well-being.
• The jobholder interviews employees and discusses personnel, human relations, and work-related problems that adversely affect morale, health, and productivity.
• He/she evaluates and resolves human relations, labor relations, and work-related problems, and meets with management to determine appropriate action.
• An Employee Relations Specialist explains and provides advice to workers about company and governmental laws, regulations, and procedures, and the need for compliance.

• Counsel employees regarding work, family, or personal problems
• Explain company compensation and benefit programs, such as medical, insurance, retirement, and savings plans, and enroll workers in specified programs
• Arrange for employee team building and other related activities
• Develop, schedule, and conduct technical, management, and interpersonal skills training to improve employee performance
• Prepare newsletter and other reports to communicate information about employee concerns and comments and organizational actions taken
• Organise and attend interviews, meetings and other conferences, as employee-management liaison, to facilitate communication between parties
• Prepare reports and updates on medical, insurance, welfare and other benefits
• Audit benefit accounts and examine records to ensure compliance with standards and regulations
• Arrange for employee physical examination, first aid, and other medical attention
• Inspect facilities to determine if lighting, sanitation, and security are adequate and to ensure compliance to standards
• Conduct employee satisfaction surveys and report on any concerns for organizational performance and growth
• Supervise facilities unit personnel

• Minimum of 1st degree in Human Resource Management or similar from a recognized University.
• Minimum of 5 years' experience in HR practice of which 3 years is HR Advisor or equivalent.
• Airline experience is a plus.

• High degree of confidentiality
• Excellent communication, influencing and inter-personal skills at all levels.
• People & time management ability
• Self-motivated and willingness to take initiative
• Evidence of being a team player and able to work in a collaborative environment with minimal supervision
• Proactive with ability to prioritize tasks and multi-task
• Detail and results driven
• Flexible and adaptable to change.
• Possess administrative qualities
• Be a good negotiator
• Be fully conversant with Microsoft Office applications esp. Word, Excel, PowerPoint & MS Outlook.
• Possess knowledge of relevant HR policies and procedures
• Be revenue and cost conscious
• Must have knowledge of Ghana Labour Laws

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