Office Administrator - Lokko House

Lokko House

  • Accra
  • Permanent
  • Full-time
  • 1 month ago
We are seeking a dynamic, highly organized, and proactive Office Administrator & Personal Assistant to support our Managing Director and wider team. This dual-role position is ideal for someone who thrives in a fast-paced environment, enjoys multitasking, and is passionate about maintaining operational efficiency in a creative and entrepreneurial workplace.You will be responsible for overseeing daily administrative operations, managing office procedures, and ensuring that the MD and all departments have the necessary support to perform efficiently. This role demands trustworthiness, excellent interpersonal skills, and a high degree of initiative.[ad]Key ResponsibilitiesGeneral Administration
  • Coordinate office activities and ensure compliance with company policies.
  • Supervise administrative staff and delegate tasks to ensure productivity.
  • Manage schedules, travel arrangements, and appointments for the MD.
  • Handle incoming and outgoing communications (calls, emails, letters, packages).
  • Support budgeting and bookkeeping functions.
  • Maintain and update records, databases, and filing systems.
  • Track and manage inventory of office and shop supplies.
  • Prepare timely reports, proposals, and presentations.
  • Provide general support across departments when needed.
Office Management
  • Use Microsoft Office Suite and other software tools to maintain records and create reports.
  • Implement improved administrative procedures for operational efficiency.
  • Maintain both physical and digital archives securely.
  • Handle logistics and liaise with vendors and service providers.
  • Serve as the point of contact for office IT and equipment.
  • Ensure cleanliness, maintenance, and upkeep of the office premises.
Staff & HR Administration
  • Maintain up-to-date staff records and manage leave schedules.
  • Organize and chair staff meetings as needed.
  • Coordinate workflow and task delegation among staff.
  • Monitor punctuality and verify time schedules.
  • Review and update health and safety policies.
  • Support staff development and coordinate training programs.
Stockist Relations
  • Serve as the administrative liaison for supplier applications, contracts, and sales documentation.
  • Maintain up-to-date supplier records and issue monthly sales reports.
  • Handle stockist queries via official communication channels.
Stock & Inventory Management
  • Receive and quality-check incoming stock.
  • Record stock entries using waybills and Loyverse POS.
  • Tag, organize, and prepare products for display and photoshoots.
  • Upload and manage product data on relevant platforms.
  • Perform monthly inventory checks at multiple locations.
  • Coordinate stock orders with the MD or shop manager.
Additional Duties
  • Assist with recruitment, onboarding, and supervision of junior staff.
  • Coordinate bookings and rentals of facilities and wardrobe.
  • Support in organizing internal and external events.
  • Liaise with grounds and security teams to maintain hygiene and safety.
  • Perform other tasks as assigned by management.
[ad2]Who We’re Looking ForYou are someone who:
  • Demonstrates strong administrative and technical skills.
  • Communicates clearly and professionally with internal and external stakeholders.
  • Thrives working independently and in team settings.
  • Pays close attention to detail and can multitask effectively.
  • Maintains composure under pressure and works well to deadlines.
  • Is solution-oriented, resourceful, and adaptable to new technologies.
  • Has strong organizational skills and takes initiative.
Required Qualifications & Experience
  • A good general level of education.
  • Minimum 3 years of proven experience in an administrative or office-based role.
  • Strong computer literacy, especially in Microsoft Word, Excel, Outlook, PowerPoint.
  • Proficiency in digital recordkeeping and data management.
  • Excellent written and verbal communication skills.
  • Minute-taking and report writing experience.
Preferred Attributes
  • Experience working with senior executives.
  • Willingness to learn and grow with the company.
  • Professionalism, diplomacy, and empathy.
  • High degree of flexibility and reliability.
What We Offer
  • Competitive salary based on experience.
  • A creative and collaborative work environment.
  • Opportunities for career growth in a pioneering, fast-growing company.
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