PC/Network Coordinator at Mantrac Ghana LTD
- Accra
- Permanent
- Full-time
- Support for Cisco Systems
- Configure Disco Routing and switching and Telephony
- Windows Networking
- Active Directory Administration
- Administer DHCP and DNS Servers
- Manage ITSM with ITIL
- Interact with users to ascertain their system needs
- Maintain data centers and network racks
- Keep updated record of outstanding system related issues
- Monthly Datacenter Backups Records keeping
- Prepare application documentations for auditing purposes
- Support network users from different remote sites
- Cisco Networking - Routing and Switching
- Windows Networking - TCP/IP, DNS, DHCP
- Principles, practices and techniques in the installation, maintenance and Troubleshooting of Database driven applications in a network environment
- System performance and monitoring tools
- Controlling access permissions and privileges in a multi-tier applications environment
- ITSM and ITIL
- WAN/LAN performance monitoring tools - ping tracert etc
- Reporting tools, excel, crystal reports, MS Access etc
- Enterprise resources programmes (ERP) in a multinational organization
- Equivalent of Bachelor's Degree from an accredited university with major course work in computer science, management information systems or a closely related field
- A certification in Cisco systems with at least 2 years of practice with routing and switching technologies
- 3 years of increasingly responsible engagement with Cisco networking
- Demonstrated competency in Networking systems, implementation support after deployment and documentation
- At least 3 years of consistency in the design and administration of a windows network environment
- At least 3 years of exposure to ITIL and ITSM
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