Head - Telemarketing by Successors World Limited

Successors World Limited

  • Accra
  • Permanent
  • Full-time
  • 30 days ago
Job DescriptionOur client,West Africa's leading multi-brand distributor of Machinery, Equipment and parts now seeks the services of Head-Telemarketing reporting directly to the CEO.Join our WhatsApp Group to get notified when new Job Vacancies in Ghana are posted.Key Accountabilities
  • Responsible for 3 entities: Ghana, Guinea, and Nigeria
  • Recruiting and training Telesales Representatives
  • Implementing and monitoring the performance of sales strategies
  • Develops scripts for use by the telemarketing team.
  • Monitors and reviews phone calls to ensure quality service and compliance with applicable policies and best practices.
  • Measures team performance; communicates goals and quotas to team; and encourages and motivates telemarketers as they work toward reaching their goals and quotas.
  • Resolves customer complaints and grievances.
Qualification Required & Experience
  • Bachelor's Degree or Masters in related field with proficiency in CRM systems.
  • Minimum 5 years of professional experience in Call Centres and Outbound Marketing.
Location: Tema Community 25How To Apply For The JobAll qualified applicants should send CV directly to:info@successorsworld.com indicating the position title on the subject line of the emailClosing Date: 24 December, 2021

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