Help Desk Officer at Fidel Construction Limited

• Provide prompt responses to customer enquiries and complaints, assisting to solve issues
• Maintain records of customer interactions, including sales, comments, and complaints
• Process orders and forms as needed
• Keep up-to-date on company offerings to ensure clients get the best products
• Maintain a professional and friendly attitude towards customers at all times
• Communicate with customers through various mediums, including in-person, phone, and web
• Build relationships with customers to ensure their satisfaction

• Superb customer service, time-management, and multitasking skills
• Must be a team player
• Must have flexible availability
• Excellent communication skills
• HND or degree

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